Duke Energy: Beware of scammers

Ask Sam in the Winston-Salem Journal giving helpful information when it comes to avoiding scams.

Common scam tactics include:

A caller ID display with the customer’s utility’s name;

A mimicked interactive voice response menu that customers typically hear when they call their utility;

Threats to disconnect power, water or natural gas service to a customer’s home or business within an hour;

Demands for immediate payment, sometimes by prepaid debit card;

Customers who suspect they have been victims of fraud or who feel threatened during contact with a scammer should:

Hang up the phone.

Call the utility provider by using the phone number provided on the bill or on the company’s official website, followed by a call to the police.

Never purchase a prepaid debit card or gift card to avoid service disconnection or shutoff.

DO NOT pay over the phone if immediate payment is demanded by a prepaid card to avoid a disconnection. Legitimate utility companies do not specify how customers should make a bill payment, and they always offer a variety of ways to pay a bill, including accepting payments online, by phone, automatic bank draft, mail or in person.

Visit duke-energy.com/StopScams for more information

Call Duke Energy at 800-777-9898 to report something you feel is not right.

https://www.journalnow.com/news/ask_sam/beware-of-scammers-claiming-to-be-from-duke-energy/article_134a4b43-7176-5ca6-ae7c-bb816f43f531.html

Verne Hill

Verne Hill

The News Guy – WBFJ Family Friendly Morning Show at WBFJ fm - Your family station!
I enjoy many things: Music. Family movie nights. My American flag flapping in the wind. Sunsets at the beach. Snow days. The Sweet Tea Party. Salvation through Grace…

VERSE: “Let everything that has breath praise the LORD” Psalm 150

QUOTE: “A person who loves his job, will never work a day in his life.”

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verne@wbfj.fm
Verne Hill

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Verne Hill

I enjoy many things: Music. Family movie nights. My American flag flapping in the wind. Sunsets at the beach. Snow days. The Sweet Tea Party. Salvation through Grace… VERSE: “Let everything that has breath praise the LORD” Psalm 150 QUOTE: “A person who loves his job, will never work a day in his life.” MON-SAT 6A-10A (& Sunday@5 host) verne@wbfj.fm